<p>The purpose of this study was to examine and describe how politicians and directors of care define and experience quality in aged care facilities. Further on we wanted to compare on which fundamental principles the participants base their opinion about quality and how they work with quality. To reach our aim we conducted five interviews with politicians and directors of care. The results show that it is hard to determine quality in an unambiguous and objective way. Quality in aged care appears to be about relations and encounters amongst people. The participants in our study agree that experiences are subjective and depending on individual expectations.</p><p>There are fundamental principles shared by both politicians and directors of care regarding safety and respect of human integrity. Directors of care point out the difficulties in having multiple perspectives to consider, residents and their relatives have other expectations on what services should be provided than the directors of care understand to be their assignment from the local government. It appears to be a gap between political goals and reality. The future will bring changes, regarding both needs and expectations. The participants see a challenge in developing aged care and meeting new generations of elderly.</p>
| Identifer | oai:union.ndltd.org:UPSALLA/oai:DiVA.org:su-7014 |
| Date | January 2007 |
| Creators | Hellström, Anne, Sjöström, Lisa |
| Publisher | Stockholm University, Department of Social Work, Stockholm University, Department of Social Work |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, text |
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