Problems and perceptions of crime and security have grown dramatically in recent decades. Organisations feel the need to protect their investment, their employees and the general public from crime. There are not sufficient public police to provide adequate response and protection to businesses; therefore, private security agents have grown in number as a response to this perceived need. This thesis examines private security and surveillance in the hotel industry. There is a general introduction to contemporary security issues in society. The specific nature of these problems is examined within the context of the hotel industry. These issues are analysed in relationship to recent scholarly literature. Since so little has been written about problems of security in the hotel industry, it was decided to conduct in-depth interviews, using multiple case studies and field observations. The thesis examines issues of security in seven major hotels in Australia. Although there are many alternative ways that security can be organised, this thesis examines the application of a differentiated model of security as contrasted to an imbedded model in which all employees are involved with security procedures.
| Identifer | oai:union.ndltd.org:ADTP/245755 |
| Creators | Niblo, Diane Mead |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
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