Radiology nurse is a profession which holds identification fromthe National Board of Health and Welfare and contains bothhightech elements and nursing competence. Based on interviews with thebusiness's unit manager, there is no mapping of the business'sprocesses, which leads to difficulties in streamlining andidentifying possible improvements. By structuring the workprocesses and mapping, opportunities are created to initiateproductivity indicators that leads to improving working conditionsbut also develops the business. The purpose of this case study is toidentify productivity indicators for the radiology departmentat Visby Hospital, to measure the efficiency of the processes andinfluence the process from referral to statement. To achieve thepurpose, the following questions are answered: What processes arethere to measure? How can a production plan streamline theradiology process? What productivity indicators are necessary for thedepartment?The selected theories for the study are value-based care, processmanagement, process mapping, balanced scorecard, processmeasurement, Lean and principles-working methods. The study has ascientific approach that is linked to the empirical researchapproach so-called grounded theory, which is considered aqualitative approach. This study uses interviews and documentcollection to formulate theories and link it to empirical data.The results of the study show that the organization lacks a processmapping of its processes, which leads to a production plan notbeing able to be executed and goals with indicators in theprocesses do not exist in the business. The study providesproposals for a process mapping and to establish a production plan tomanage incoming referrals with available resources as staffing.This should interact with possible indicators that are applied todesign measurable goals for the business.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-455004 |
| Date | January 2021 |
| Creators | Temiz, Onur |
| Publisher | Uppsala universitet, Industriell teknik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | SAMINT-LKF ; 21 025 |
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