This thesis is focused on possibilities of raising competitivness in the area of car sales using operational leasing with Škoda Auto, a.s as an example. This automotive company together with Škofin, s.r.o. provides its customers with a service „Škoda without worry“. The company positioning on the market was evaluated based on quantitative and qualitative analysis of the product, market and competition. Suggestions presented in this thesis bring up a conceptual change of the service „Škoda without worry“ with a goal to increase the value for customers and competitivness of the company. Introducing a loyalty program Škoda is mentioned as an alternative solution. Benefits and risks associated with implementation of the suggested measures are listed in conclusion.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:234703 |
| Date | January 2016 |
| Creators | Halounek, Václav |
| Contributors | Mačej,, Tomáš, Zich, Robert |
| Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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