This dissertation is going to ensure customer satisfaction of Mapal CZ s.r.o.. In order to establish their satisfaction various methods can be used. In this case a questionnaire method is used. The information gathered is evaluated, and based on the resulting outcome corrective measures are be taken.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:221435 |
Date | January 2007 |
Creators | Svoboda, Pavel |
Contributors | Žihla,, Zdeňek, Bartes, František |
Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
Source Sets | Czech ETDs |
Language | Czech |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
Page generated in 0.0015 seconds