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High-speed coordination in groupware

Coordination is important in groupware because it helps users collaborate efficiently. However, groupware systems in which activities occur at a faster pace need faster coordination in order to keep up with the speed of the activity. Faster coordination is especially needed when actions are dependent on one another (i.e., they are tightly-coupled) and when each user can see and interact with other users actions as they occur (i.e., real time). There is little information available about this type of fast coordination (also named high-speed coordination or HSC) in groupware. In this thesis, I addressed this problem by providing a body of principles and information about high-speed coordination. This solution was achieved by creating a groupware game called RTChess and then conducting an exploratory evaluation in which high-speed coordination was investigated. The results of this evaluation show that there were small amounts of high-speed coordination in the game and that high-speed coordination was difficult to achieve. In addition, HSC was affected by five main characteristics of the groupware environment: user experience, level of awareness of the partners interactions, communication between partners, number of dependencies that affect the users interactions, and pace of activities in the system.

Identiferoai:union.ndltd.org:USASK/oai:usask.ca:etd-11092009-153736
Date18 November 2009
CreatorsBarjawi, Mutasem
ContributorsDinh, Anh van, Deters, Ralph, Gutwin, Carl, Mandryk, Regan
PublisherUniversity of Saskatchewan
Source SetsUniversity of Saskatchewan Library
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://library.usask.ca/theses/available/etd-11092009-153736/
Rightsunrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to University of Saskatchewan or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report.

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