This is a preprint of an article published in the Journal of Academic Librarianship 25(3), pp. 178-186. This article reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which usersâ information-search processes and librariansâ intervention in reference service are integrated.
Identifer | oai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/105385 |
Date | January 1999 |
Creators | Rieh, Soo Young |
Publisher | Elsevier B.V. |
Source Sets | University of Arizona |
Language | English |
Detected Language | English |
Type | Journal Article (Paginated) |
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