Nursing develops and becomes a field with scientific base and well-educated employees. Thanks to that, nursing care is safer and of better quality. Nurses obtain prestige, importance and autonomy. The aim of this thesis is to map haw the nurses perceive their the features and skills and what is the view of patients of the same features and skills of nurses. The research was performed using the quantitative method in the form of a non-standardised questionnaire. The research was aimed at opinion of nurses and patients and so the first research set consisted of general nurses and the second set consisted of patients of hospital wards and ambulances. There were used two types of questionnaires ? one of them designed for general nurses and the other one for patients. The questionnaires contained identical questions so as we could perform a comparative analysis of answers from nurses and patients. The data analysis proved that general nurses assess their practical and communication skills better than the patients. It was also established that patients consider the communication skills of nurses to be the most important skill, while nurses stated for their practical skills to be the most important part of nursing care. When comparing the results, significant differences were established in answers of both of the groups. It concerned mainly the field of communication skills of nurses. The patients selected negative answers to questions whether nurses ask the patients for their opinions and whether the nurses know how to communicate with families of nurses. The negative findings confirmed that the communication field remains to be a problem in nursing and that more attention should be paid to it. It is significant to train the communication skills of nurses.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:138011 |
| Date | January 2012 |
| Creators | FIEDLEROVÁ, Miroslava |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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