Background: The increasing elderly population is challenging todays management in healthcare. Elderly have a higher risk of adverse effect and inappropriate use of medication. The Swedish healthcare today pays 12-19 billion kronor due to adverse effects and inappropriate use of medications. By optimizing elderlies use of medicine, the social cost can decrease and contribute to a better healthcare management. Aim: Identify communication methods that can optimize counselling and communication to the elderly in pharmacies. In the sense of preventing inappropriate use of drugs and future side effects such as adverse effects or no effect. The questions that were answered are as follows: what methods are available to optimize counselling and communication? is it possible to use the methods in pharmacies? Methods: Systematic review, data search on pubmed and web of science. Results: Identified interventions were Alice-app, Geriatic Resources for Assessment and Care of Elders Team Care (GRACE), empathetic communication, communication education, motivational interviewing, my medical passport (MMP), in depth patient-centered care communication, smartwatch, smartphone, ingestible sensor system (ISS) and SPACE-program. Conclusions: Communication education helped to strengthen the patient-/carer relationship and management of medication counselling. Electronic notification systems helped elder with memory- and movement impairment. The implementation depends on the pharmacy resources and propensity of the patient. The most applicable methods were ALICE-app, smartwatch, smartphone, ISS, SPACE-team, empathetic communication, communication education in geriatric care, MI, MMP and partly GRACE-team concerning home visits by pharmacists and teamwork management.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-433842 |
| Date | January 2020 |
| Creators | Isaksson, Emma |
| Publisher | Uppsala universitet, Institutionen för farmaci |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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