Pharmacists play an important role in the system of medical care, yet for a long period of time, the government has failed to effectively and thoroughly enforce the established policy "Separation of Medicine and Pharmacy". Traditionally, medical resources in Taiwan have long been in control of the medical circles, which results in disregard for pharmacists' duty and status. In the system of medical care, pharmacists are regarded as inferior, while in the whole link of medical care, pharmacists play a crucial role in treatment and health of patients. Job satisfaction of doctors and nurses is commonly the focus of research in numbers of literature reviews; on the contrary, pharmacists are rarely taken as the subjects of research. Therefore, job satisfaction of pharmacists is worth investigating.
According to the characteristics of their work, pharmacists are generally classified into five types--hospital pharmacists, clinic pharmacists, drug store pharmacists, pharmaceutical pharmacists, and marketing pharmacists. This study mainly makes an induction of the data deriving from questionnaires to pharmacists in Kaohsiung to survey job satisfaction in terms of the seven aspects--Personal Factor, Work Condition, Organization System, Pay Welfare, Coworker Relationship, Work Environment, and In-service Study. Based on the data collected, this study aims to explore the overall job satisfaction of pharmacists and the differences in their job satisfaction and needs among the five work types of pharmacists. The influential factors behind the differences are investigated as well. The study functions as a reference for new pharmacists in choosing their work types. In addition, the study offers referential information to hospitals, clinics, pharmacy industries, cosmetics manufacturers, medicine marketing corporations, community pharmacy conductors, and even health authorities. Through the study, those related get a better understanding of pharmacists' job satisfaction and needs to improve management, and then promote pharmacists' work quality.
The major findings are as follows:
1. The overall job satisfaction of pharmacists is between average and satisfaction. In the seven aspects of job satisfaction, "Coworker Relationship" stands the highest with "Personal Factor" following. The two aspects that indicate the lowest satisfaction are "Organization System", and "Pay Welfare".
2. There is no significant difference in overall job satisfaction among pharmacists of the five work types. With a further analysis, the differences in job satisfaction are mainly detected in the two aspects of "Pay Welfare", and "Work Environment". The satisfaction of clinic pharmacists is significantly higher than that of hospital pharmacists and marketing pharmacists in the aspect of "Pay Welfare".
3. As to the correlation between individual variations and job satisfaction, such variations as gender, marriage and study plan cause no significant differences in each aspect of job satisfaction. However, other variations--age, education, work year, pay, full/part time, work hour, and post result in significant differences in some items of questionnaires regarding job satisfaction.
Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0606106-152800 |
Date | 06 June 2006 |
Creators | Lin, Chi-ching |
Contributors | Tsuang Kuo, Iuan-yuan Lu, Hsien-tang Tsai |
Publisher | NSYSU |
Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
Language | Cholon |
Detected Language | English |
Type | text |
Format | application/pdf |
Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0606106-152800 |
Rights | withheld, Copyright information available at source archive |
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