A comprehensive programme evaluation can provide rational, credible data to
support the decision to implement a new programme, to improve an existing one or to discontinue an ineffective one. The main aim of a formative evaluation is to offer suggestions for programme improvement.
A qualitative study was conducted to explore how the introduction of a team effectiveness programme provided a process that individuals in the organisation were exposed to that linked the
constructs of self-awareness and interpersonal sensitivity as a way to empower individuals with
tools for effective team communication and collaboration.
The main findings indicate that individuals who are more self-aware make an effort to understand and adapt their behaviour to accommodate others. By contrast, there are individuals who use this as a defence mechanism or as an excuse for not adapting their behaviour. The polar opposite results in a breakdown of trust, team cohesion and communication that counteracts the effectiveness of the programme. In the absence of effective leadership to drive and continually reinforce desired behaviour, the individual tends to revert back to old behavioural practices. / Industrial and Organisational Psychology / M.A. (Industrial and Organisational Psychology)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/20809 |
| Date | 11 1900 |
| Creators | Arends, Jillian |
| Contributors | Ledimo, Ophillia |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (viii, 146 pages) ; illustrations |
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