Return to search

Human-Building Symbiotic Communication with Voice-based Proactive Smart Home Assistants

The IoT-embedded smart homes have a high level of home automation and could change many aspects of the residents' daily lives, such as control, convenience, comfort, and energy-saving. The rise of voice-based virtual assistants like Amazon's Alexa, Google assistants in the past five years has brought new potentials to provide occupants with a convenient and intuitive interface to interact with smart homes through conversations. However, the one-way communications in the form of user commands to control building systems does not result in the optimal course of actions. As such, in this thesis, we proposed the concept of proactive smart home assistants and explored the occupants' perception towards smart home assistants proactively providing suggestions to adapt them into energy-saving behaviors. We also investigated the impact of occupants' personal features on their intention in taking energy-saving behaviors. A comprehensive data collection was conducted through online surveys, in which 307 valid responses with participant's personal profile information, their perceptions of smart home assistants, and their feedback to our designed messages were collected. The first manuscript compared participants' responses to traditional plain-text energy-saving suggestions and suggestions provided by smart home assistants. The nudging effect of smart home assistants was justified to be significant in affecting occupant's energy-saving behaviors. Occupant's thermal comfort range, smart home device previous experience, values and beliefs were then proved to have significant impact on their intention in taking the smart home assistant's suggestions. The second manuscript fitted 21 personal characteristics features in machine learning models (SVM, Random Forest, Logistic Regression) to predict occupant's intention and attitude towards energy-saving suggestions. The results indicated that occupant's beliefs about interests in taking actions and beliefs about energy expenses, occupant's education level, residence occupancy type, thermal comfort ranges, and smart home device experiences are important features in occupants' energy-saving behavior intention prediction. This research demonstrates the effect of proactive smart home assistants in human-building interaction as well as the impact of personal characteristic features on occupant's energy-saving behaviors, paving a path to the future development of bi-directional human-building communication. / Master of Science / With the technology development in the fields of the Internet of Things (IoT), smart homes have made it possible to help occupants conserve energy in an efficient way without sacrificing the occupants' comfort. The rise of voice-based virtual assistants like Amazon's Alexa, Google assistants accompany the proliferation of smart speaker products in the past five years has brought new potentials to provide occupants with a convenient and intuitive interface to interact with smart homes through conversations. Based on IoT, the virtual assistants are able to control a broad range of Wi-Fi connected home devices like thermostats, lighting systems, and security systems. As such, through the simple wake words (e.g., "Alexa", "Hey, Google"), occupants can easily control the home environment with their voice commands.
Despite the potentials brought by these voice-based virtual assistants, it has been shown that users might not know about all the supported features and limit their interaction with smart home assistants to simple daily tasks. The one-way communications in the form of user commands to control building systems do not result in the optimal course of actions. Therefore, in this study, we have envisioned that these virtual assistants, coupled with their corresponding smart home ecosystems could act proactively as a bridge to facilitate human-building interaction and achieve goals like nudging occupants to adopt sustainable and healthy behaviors.
A comprehensive data collection was conducted through online surveys, in which 307 valid responses with participant's personal profile information, their perceptions of smart home assistants, and their feedback to our designed messages were collected. The first manuscript compared participants' responses to traditional plain-text energy-saving suggestions and suggestions provided by smart home assistants. The nudging effect of smart home assistants was justified to be significant in affecting occupant's energy-saving behaviors. Occupant's thermal comfort range, smart home device previous experience, values and beliefs were then proved to have significant impact on their intention in taking the smart home assistant's suggestions. The second manuscript fitted 21 personal characteristics features in machine learning models (SVM, Random Forest, Logistic Regression) to predict occupant's intention and attitude towards energy-saving suggestions. The results indicated that occupant's beliefs about interests in taking actions and beliefs about energy expenses, occupant's education level, residence occupancy type, thermal comfort ranges, and smart home device experiences are important features in occupants' energy-saving behavior intention prediction. This research demonstrates the effect of proactive smart home assistants in human-building interaction as well as the impact of personal characteristic features on occupant's energy-saving behaviors, paving a path to the future development of bi-directional human-building communication.

Identiferoai:union.ndltd.org:VTETD/oai:vtechworks.lib.vt.edu:10919/111345
Date29 January 2021
CreatorsHe, Tianzhi
ContributorsCivil and Environmental Engineering, Jazizadeh Karimi, Farrokh, Arpan, Laura, Garvin, Michael J.
PublisherVirginia Tech
Source SetsVirginia Tech Theses and Dissertation
Detected LanguageEnglish
TypeThesis
FormatETD, application/pdf
RightsIn Copyright, http://rightsstatements.org/vocab/InC/1.0/

Page generated in 0.0023 seconds