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Measuring Patient Satisfaction After Providing a Choice of Nourishment Options Between Meals in a Long-Term Care Setting.

The purpose of this study was to determine whether providing residents of the James H. Quillen Veterans Affairs Medical Center Community Living Center with a choice of nourishment options between meals would improve their satisfaction with the nourishment administration process. As opposed to being given the same nourishment item each day, residents were offered choices from a nourishment cart based upon their diet order. Sixteen residents completed the pre-survey, participated in the revised nourishment cart system for a 3-week period, and completed the postsurvey. Level of satisfaction was determined by analyzing the responses given by the residents on the pre- and post-surveys. There were increases in the overall level of satisfaction the residents felt with the incorporation of the new nourishment cart system.

Identiferoai:union.ndltd.org:ETSU/oai:dc.etsu.edu:etd-3157
Date09 May 2009
CreatorsHutson, Samantha
PublisherDigital Commons @ East Tennessee State University
Source SetsEast Tennessee State University
Detected LanguageEnglish
Typetext
Formatapplication/pdf
SourceElectronic Theses and Dissertations
RightsCopyright by the authors.

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