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Previous issue date: 2010-09-10 / Self-efficacy, the construct developed by Albert Bandura in 1977 and widely studied around
the world, means the individual's belief in his own capacity to successfully perform a certain
activity. This study aims to determine the degree of association between sociodemographic
characteristics and professional training to the levels of Self-Efficacy at Work (SEW) of the
Administrative Assistants in a federal university. This is a descriptive research submitted to
and approved by the Ethics Committee of UFRN. The method of data analysis, in quantitative
nature, was accomplished with the aid of the statistical programs R and Minitab. The
instrument used in research was a sociodemographic data questionnaire, variables of
professional training and the General Perception of Self-efficacy Scale (GPSES), applied to
the sample by 289 Assistants in Administration. Statistical techniques for data analysis were
descriptive statistics, cluster analysis, reliability test (Cronbach's alpha), and test of
significance (Pearson). Results show a sociodemographic profile of Assistants in
Administration of UFRN with well-distributed characteristics, with 48.4% men and 51.6%
female; 59.9% of them were aged over 40 years, married (49.3%), color or race white (58%)
and Catholics (67.8%); families are composed of up to four people (75.8%) with children
(59.4%) of all age groups; the occupation of the mothers of these professionals is mostly
housewives (51.6%) with high school education up to parents (72%) and mothers (75.8%).
Assistants in Administration have high levels of professional training, most of them composed
two groups of servers: the former, recently hired public servants (30.7%) and another with
long service (59%), the majority enter young in career and it stays until retirement, 72.4% of
these professionals have training above the minimum requirement for the job. The analysis of
SEW levels shows medium to high levels for 72% of assistants in administration; low SEWclassified
people have shown a high average of 2.7, considered close to the overall mean
presented in other studies, which is 2.9. The cluster analysis has allowed us to say that the
characteristics of the three groups (Low, Medium and High SEW) are similar and can be
found in the three levels of SEW representatives with all the characteristics investigated. The
results indicate no association between the sociodemographic variables and professional
training to the levels of self-efficacy at work of Assistants in Administration of UFRN, except
for the variable color or race. However, due to the small number of people who declared
themselves in color or black race (4% of the sample), this result can be interpreted as mere
coincidence or the black people addressed in this study have provided a sense of efficacy
higher than white and brown ones. The study has corroborated other studies and highlighted
the subjectivity of the self-efficacy construct. They are needed more researches, especially
with public servants for the continuity and expansion of studies on the subject, making it
possible to compare and confirm the results / A autoefic?cia, construto desenvolvido por Albert Bandura desde 1977 e amplamente
estudado no mundo todo, significa a cren?a do indiv?duo nas pr?prias capacidades de realizar
com ?xito determinada atividade. O presente estudo tem por objetivo verificar o grau de
associa??o entre as caracter?sticas sociodemogr?ficas e de capacita??o profissional com os
n?veis de Autoefic?cia no Trabalho (AET) dos Assistentes em Administra??o de uma
universidade federal. Trata-se de uma pesquisa descritiva, submetida e aprovada pelo Comit?
de ?tica em Pesquisa da UFRN. O m?todo de an?lise de dados, de natureza quantitativa, foi
efetivado com o aux?lio dos programas estat?sticos R e Minitab. O instrumento utilizado na
investiga??o foi o question?rio de dados sociodemogr?ficos, vari?veis de capacita??o
profissional e a Escala de Autoefic?cia Geral Percebida (EAEGP) aplicado ? amostra
constitu?da por 289 Assistentes em Administra??o. As t?cnicas estat?sticas para a an?lise dos
dados foram estat?stica descritiva, an?lise de agrupamentos, teste de confiabilidade (Alfa de
Cronbach), teste de signific?ncia (Pearson). Os resultados mostram um perfil
sociodemogr?fico dos Assistentes em Administra??o da UFRN com caracter?sticas bem
distribu?das, sendo 48,4% homens e 51,6% mulheres; 59,9% deles t?m idade acima de 40
anos, casados (49,3%), de cor ou ra?a branca (58%) e religi?o cat?lica (67,8%); as fam?lias
s?o compostas por at? quatro pessoas (75,8%), com filhos (59,4%) de todas as faixas et?rias; a
ocupa??o das m?es destes profissionais ? na maioria do lar (51,6%), com escolaridade at?
ensino m?dio completo para pais (72%) e m?es (75,8%). Os Assistentes em Administra??o
apresentam n?veis de capacita??o profissional elevados; a maior parte deles comp?e dois
grupos de servidores: o primeiro, com servidores contratados recentemente (30,7%) e outro
com longo tempo de servi?o (59%); a maioria entra jovem na carreira e nela permanece at? a
aposentadoria; 72,4% destes profissionais t?m forma??o acima do requisito m?nimo para o
cargo. A an?lise dos n?veis de AET mostra n?veis M?dios e Altos para 72% dos Assistentes
em Administra??o; as pessoas, classificadas com Baixa AET, apresentam uma AET m?dia de
2,7, considerada pr?xima ? m?dia geral, apresentada em outros estudos, que ? de 2,9. A
an?lise de agrupamentos permite dizer que as caracter?sticas dos tr?s grupos (Baixa, M?dia e
Alta AET) s?o semelhantes, podendo ser encontrados nos tr?s n?veis de AET representantes
com todas as caracter?sticas investigadas. Os resultados indicam que n?o h? associa??o entre
as vari?veis sociodemogr?ficas e de capacita??o profissional com os n?veis de autoefic?cia
no trabalho dos Assistentes em Administra??o da UFRN, exceto em rela??o ? vari?vel cor ou
ra?a. Contudo, em fun??o do n?mero reduzido de pessoas que se autodeclararam de cor ou
ra?a preta (4% da amostra), esse resultado pode ser interpretado como mera casualidade ou as
pessoas pretas abordadas no presente estudo apresentam um senso de efic?cia mais elevado do
que brancos e pardos. O estudo corrobora outros estudos e evidencia a subjetividade do
construto autoefic?cia. Mais pesquisas s?o necess?rias, principalmente com servidores, para a
continuidade e amplia??o dos estudos sobre o tema, o que possibilitar? comparar e confirmar
os resultados
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/12163 |
| Date | 10 September 2010 |
| Creators | Barros, Marizeth Antunes |
| Contributors | CPF:04971728449, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4788020Z0, A?ez, Miguel Eduardo Moreno, CPF:36936561420, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4789466Z5, Silva, Anderson Barbosa da, CPF:08573595760, http://lattes.cnpq.br/8436089163306898, Oliveira, Jos? Arimat?s de |
| Publisher | Universidade Federal do Rio Grande do Norte, Programa de P?s-Gradua??o em Administra??o, UFRN, BR, Pol?ticas e Gest?o P?blicas; Gest?o Organizacional |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
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