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A Study of IT Specialists Dispatching and Outsourcing in IT Department - A Case Study of A Company

The current IT manpower outsourcing business growing soon, this is a case study of a electronic corporate IT department, and understand the current status of IT specialists dispatching and outsourcing in IT department. The main study is Dispatching and Outsourcing IT specialists, in order to explore the work motivation of IT specialists engage in the dispatching and outsourcing job, and the issue and effect in IT departments.
Conclusions of this study would like to provide a reference to the IT department of related industries for the application of outsourcing, The main conclusions of the study are as follows:
1. The working motivation of IT specialists mostly based on personal career planning. And the feeling of fairness of the dispatching job and psychological contract breach about transferred to regular works would reduce the IT specialists¡¦ working motivation.
2. IT specialists engaged in outsourcing job were mostly in line with the company's business services, when they got low organization support and coun¡¦t fill the psychological need about ability to be recognized, the working motivation would be reduced.
3. For the long term, IT department hired dispatching IT specialists for saving HR cost, and reach the target in current organization.
4. Based on professional recognition, IT specialists were maladaptive in the human dispatching system that was low unique and value, and companies hired dispatching workers with cognitive bias would cause IT specialists to feel unfair, and created many issues.
5. IT department hired dispatching and outsourcing IT specialists to excute software project, but the requirement change was out of control caused the project scope extended without limitation, schedule delayed and cost raised.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0908109-163158
Date08 September 2009
CreatorsChen, Chia-Li
ContributorsFeng-Yuan Kuo, Hsin-Hui Lin, Shih-Chieh Hsu
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0908109-163158
Rightsnot_available, Copyright information available at source archive

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