The purpose of this study was to ascertain E-mail users' assessments of two communication modes: computer-mediated communication (CMC) and face-to-face meetings (FTF). E-mail users' judgements regarding the freedom, frequency, and equality of interactions made possible with CMC vs. FTF were analyzed first. Subsequently, the two modes' perceived usefulness, effectiveness, and convenience were evaluated. Finally, the respondents' self-reported usage patterns were examined according to specific communication tasks and selected personality variables. / Data were collected from 202 E-mail users. Paired t-tests for the dependent samples and student t-tests for the independent samples were employed for testing hypotheses. / The major findings were as follows: For E-mail users, CMC was perceived as allowing for freer, more frequent, and more equal communication processing than FTF. For E-mail users, CMC was perceived as more useful, more effective, and more convenient than FTF. In addition, introverts perceived CMC as allowing more equal communication than did extroverts, whereas extroverts perceived FTF as allowing freer and more equal communication than did introverts. There were no differences between introverts and extroverts in the way E-mail users perceived CMC and FTF in regards to frequency of communication. For the E-mail users, CMC was regarded as more useful and more effective than for task-related communication, while FTF was regarded as more useful and more effective than CMC for nontask-related communication. / The results of this study showed that CMC and FTF were perceived differently among E-mail users. Furthermore, the notion of social presence was confirmed. This theory states that media have different degrees of presence and that users have different perceptions of the media according to the degree to which the latter contain social and nonverbal cues. / Source: Dissertation Abstracts International, Volume: 55-03, Section: A, page: 0408. / Major Professor: John K. Mayo. / Thesis (Ph.D.)--The Florida State University, 1994.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_77111 |
| Contributors | Kim, YooJung., Florida State University |
| Source Sets | Florida State University |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format | 183 p. |
| Rights | On campus use only. |
| Relation | Dissertation Abstracts International |
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