When someone wants to rent a car, the customer will usually think twice about the company from which they want to rent. The decision will be based on factors such as good rates, quality and customer service. The service the company representative offers the client should be fast, clear and accurate. This goal cannot be achieved without an informative system that will enable the customer representative to answer the various questions the client might have.
| Identifer | oai:union.ndltd.org:csusb.edu/oai:scholarworks.lib.csusb.edu:etd-project-2836 |
| Date | 01 January 2001 |
| Creators | Abdel-Jaber, Fadi Fayez |
| Publisher | CSUSB ScholarWorks |
| Source Sets | California State University San Bernardino |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Theses Digitization Project |
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