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Previous issue date: 2018-02-28 / Conselho Nacional de Pesquisa ? CNPq / This research aimed to verify and analyze the levels of perceived stress and coping strategies of professionals from institutional shelters. This is an empirical, descriptive and correlational study, with an intentional sample of 45 direct and indirect contact professionals with shelters in four institutional shelters. Four instruments were used: Characterization sheet of the institutional shelter, Participant Characterization Sheet, Impact of Event Scale and COPE Brief. The data obtained were analyzed in the software Statistical Package for the Social Sciences. Descriptive statistics were used: analysis of means, standard deviation, maximum and minimum values of coping subscales, as well as inferential: linear regression analysis, non-parametric tests (Mann-Whitney) and Spearman's correlation, considering the nature and distribution of the scores. In the analysis of the data, the distribution of participants was used to characterize the sample, through the sociodemographic variables. The results demonstrated that the perceived stress levels were higher in the participants of philanthropic institutional shelters of direct contact with shelters. The coping strategy most used was coping focused on the problem in both shelters, and the coping strategy with the highest correlation with stress was coping focused on emotion and maladaptation. The predictive variables of stress were the type of shelter, the working day, the schooling and the coping focused on the emotion and maladaptive. It was concluded that only the assessment of the health of shelter workers can generate appropriate actions and policies directed to them and detect the needs for improvement and professional training programs, contributing to the quality of care for sheltered children and adolescents. / Esta pesquisa objetivou verificar e analisar os n?veis de estresse percebido e as estrat?gias de coping dos profissionais de abrigos institucionais. Trata-se de um estudo emp?rico, descritivo e correlacional, com amostra intencional de 45 profissionais de contato direto e indireto com abrigados, em quatro abrigos institucionais. Utilizaram-se quatro instrumentos: Ficha de caracteriza??o do abrigo institucional, Ficha de Caracteriza??o do Participante, Impact of Event Scale e COPE Breve. Os dados obtidos foram analisados no software Statistical Package for the Social Sciences. Para a an?lise dos resultados foi utilizada a estat?stica descritiva: an?lise das m?dias, desvio padr?o, valores m?ximo e m?nimo das pontua??es nas subescalas de coping, e tamb?m inferencial: an?lise de regress?o linear, testes n?o param?tricos (Mann-Whitney) e correla??o de Spearman, considerando a natureza e a distribui??o dos escores. Na an?lise dos dados, foi utilizada a distribui??o de participantes para caracterizar a amostra, atrav?s das vari?veis sociodemogr?ficas. Os resultados demonstraram que os n?veis de estresse percebido foram maiores nos participantes de abrigos institucionais filantr?picos de contato direto com abrigados. A estrat?gia de coping mais utilizada foi o coping focalizado no problema em ambos os abrigos e, a estrat?gia de coping com maior correla??o com o estresse foi o coping focalizado na emo??o e desadaptativo. As vari?veis preditoras de estresse foram o tipo de abrigo, a jornada de trabalho, a escolaridade e o coping focalizado na emo??o e desadaptativo. Conclui-se que somente a avalia??o da sa?de dos profissionais de abrigos, poder? gerar a??es e pol?ticas adequadas a ela dirigidas e detectar as necessidades de aprimoramento e programas de capacita??o profissional, contribuindo na qualidade da assist?ncia ?s crian?as e adolescentes abrigados.
| Identifer | oai:union.ndltd.org:IBICT/oai:tede.bibliotecadigital.puc-campinas.edu.br:tede/1069 |
| Date | 28 February 2018 |
| Creators | Pagnota, Ros?ngela Maria Negri Ferr?o |
| Contributors | Prebianchi, Helena Bazanelli, Moura, Cynthia Borges de, Granato, Tania Mara Marques |
| Publisher | Pontif?cia Universidade Cat?lica de Campinas, Programa de P?s-Gradua??o em Psicologia, PUC-Campinas, Brasil, CCV ? Centro de Ci?ncias da Vida |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações da PUC_CAMPINAS, instname:Pontifícia Universidade Católica de Campinas, instacron:PUC_CAMP |
| Rights | info:eu-repo/semantics/openAccess |
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