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Assessing the Competitive Effectiveness of Hospitals: The Role of Quality Improvement Initiatives

The dynamic relationships relevant to the competitive environment and competitive business methods utilised are examined for a sample of 107 hospitals with different operational characteristics. The data collected was analysed utilising a structural equation modeling approach. The results of the analysis clearly show that the effective implementation of quality improvement initiatives is associated with operational benefits. These operational benefits, in turn, were found to be associated with strategic organisational benefits. The path to these benefits appears to be motivated by environmental changes.

Identiferoai:union.ndltd.org:ETSU/oai:dc.etsu.edu:etsu-works-17830
Date01 April 2011
CreatorsYasin, Mahmoud, Augusto, Mário, Lisboa, João, Miller, Phillip
PublisherDigital Commons @ East Tennessee State University
Source SetsEast Tennessee State University
Detected LanguageEnglish
Typetext
SourceETSU Faculty Works

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