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Customer service as an indication of service quality in South African supermarkets

Thesis (M. Consumer Science)--University of Pretoria , 2005. / Title from opening screen (viewed March 22, 2006). Includes summaries in English and Afrikaans. Includes bibliographical references.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/65180217
Date January 2005
CreatorsMarx, J. M. M.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish

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