21世紀是供應鏈與供應鏈之間的戰爭。從近幾年Fortune雜誌調查發現，美國前500強企業多以創新的供應鏈管理見長，供應商管理能力已經躍升為今日企業之核心能耐，企業不再單打獨鬥，而是靠跨組織的合作才能贏得商戰。
為了管理日漸龐雜的供應商關係，「供應商計分卡」普遍運用於企業，然而實際走訪電子業界卻發現，供應商計分卡績效衡量指標非常不足，更大的問題是供應商計分卡績效衡量指標欠缺與總公司策略的連結！一個缺乏策略與戰術的衡量指標很容易使組織的管理走向明日黃花。
有鑑於此，本研究期以化策略為行動的績效管理工具平衡計分卡，為企業提供供應商績效衡量指標全新架構，我們稱這套嶄新的管理工具為「供應商平衡計分卡」，供應商平衡計分卡能帶領企業結合跨組織力量，不僅拉升企業績效，更能有效應付未來挑戰。 / The 21st century is the age of supply chain war. In recent years, Fortune magazine survey found that most of the top 500 US companies are known for innovation of supply chain management, and the supplier management capability has emerged as the core competence of today's enterprises. The enterprises can no longer compete solely on themselves, and “inter-organizational cooperation” will be the key to the success.
In order to manage increasingly complicated and numerous supplier relationships, “supplier scorecard” is generally used in business. However, after actually interviewing with the electronics industry, we found that the performance measures of supplier scorecard are insufficient. In particular, the supplier performance measurement scorecard lacks for links with the head office strategy.
In this study, we introduce a strategy tool which incorporates with the performance management tool Balanced Scorecard. It aims to provide enterprises with a new supplier performance metrics framework, and we call this new management tool “Supplier Balanced Scorecard.” The “Supplier Balanced Scorecard” not only can lead the enterprises to combine inter-organizational efforts, but also pull up business performance, more effectively in meeting the challenge of the new century.
| Identifer | oai:union.ndltd.org:CHENGCHI/G0097380025 |
| Creators | 簡秀蓉 |
| Publisher | 國立政治大學 |
| Source Sets | National Chengchi University Libraries |
| Language | 中文 |
| Detected Language | English |
| Type | text |
| Rights | Copyright © nccu library on behalf of the copyright holders |
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