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What Do You Say After You've Said "I'm Sorry"? The Development of a Measure of Supportive Communication

Missing from extant social support literature is a measure of what support providers say to other individuals with problems. To address this void, a two-stage study focused on the messages of potential support providers and how recipients perceived those messages as Helpful, Comforting, and Appropriate. Responses elicited from subjects (n=587) in Stage I were coded according to content (emotional, cognitive, emotional/cognitive) and given to Stage 2 subjects (n=433) for assessment. The results indicate that supporters and recipients react discriminately according to relationship, problem type, and sex. The Measure of Supportive Communication developed in this study demonstrated better than adequate reliability.

Identiferoai:union.ndltd.org:unt.edu/info:ark/67531/metadc500404
Date12 1900
CreatorsOlson, J. Jeanene (Joyce Jeanene)
ContributorsHurt, H. Thomas, Johnson, Joe Lynn, Spitzberg, Brian
PublisherUniversity of North Texas
Source SetsUniversity of North Texas
LanguageEnglish
Detected LanguageEnglish
TypeThesis or Dissertation
Formatix, 136 leaves: ill., Text
RightsPublic, Olson, J. Jeanene (Joyce Jeanene), Copyright, Copyright is held by the author, unless otherwise noted. All rights reserved.

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