This research aims to create and evaluate a set of design principles regarding the development of ticket selling and data gathering kiosk interfaces within the field of User interaction and experience. This set of design principles will provide the developers with a certain mindset for the specific task at hand. The design principles will be defined through the development of a prototype in cooperation with an organization about to host a fair. The prototype will be tested by replacing one of the manned stations at the entrance to the fair. The goal of the test is to compare the efficiency of the system to that of two manned ticket stations located at the entrance. The vending machines running this prototype sold 36% of total tickets sold at the entrance. Which is roughly equal to that of the manned stations, proving that a system can be designed to both sell tickets and gather customer data without losing efficiency at the entrance.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:ltu-69136 |
| Date | January 2018 |
| Creators | Grefve, Tommy |
| Publisher | Luleå tekniska universitet, Institutionen för system- och rymdteknik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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