Thesis (MBA) --University of Limpopo, 2007 / The main purpose of the study was to investigate the implementation of a
performance management system for educators, named by the Department of
Education: the Integrated Quality Management System (IQMS). The investigation
took place in the Zebediela schools of the Limpopo province. The research study
targeted members of the School Development Teams (SDT’S) and the Principals of
the schools in their capacity as accounting officers. The investigation was done by
identifying the possible factors influencing the implementation of the system and its
impact on the teaching profession, the motivation/productivity of educators and the
efficiency of service delivery. Appropriate recommendations were suggested to
improve the implementation of the IQMS.
The study obtained primary data through structured questionnaires, interviews and
secondary sources. Questionnaires were administered to all the 77 schools in the
Zebediela area and personal interviews were conducted with a minimum of 15% of
the population (schools) in each circuit of the Zebediela area. Ethical considerations
were adhered to and all responses were treated as confidential while the names of the
respondents will not be published if this research is published.
The collected data were analysed using the Statistical Package for Social Sciences
(SPSS) with the aid of a contingency table analysis. The findings suggest that the
implementation of the Integrated Quality Management System in Zebediela area is
very slow while numerous respondents were undecided as to whether there was really
implementation in the schools or not. This research attributed this slackness to various
factors ranging from insufficient training, uncoordinated activities, lack of
commitment, a high workload for only a low salary increase percentage and the slow
progression through the professional ranks. All these factors were leading too the low
morale of the educators.
Based on the findings it is recommended that the Department of Education as an
employer should offer thorough training and development for educators, well
coordinate activities, competitive salaries, proper job design and team work,
favourable working conditions and a better promotional system.
ii
These interventions will contribute to an increase in the motivational levels of
educators’ that will ultimately uplift the low morale of educators.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ul/oai:ulspace.ul.ac.za:10386/152 |
| Date | January 2007 |
| Creators | Phaahla, Kubu Geoffrey |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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