This article introduces the idea of legal chatbots and how legal chatbots might affect the legal market in the near future. We define chatbots as computer programs that automatically chat with users and assess their potential for legal consultation. We identify four potential strengths of legal chatbots: providing access to justice, serving as contact points for customers, reducing the knowledge gap between lawyer and client and automatically generating documents and taking further actions. In the concluding section we briefly discuss ethical aspects of legal chatbots and possible future developments.
| Identifer | oai:union.ndltd.org:DRESDEN/oai:qucosa:de:qucosa:21215 |
| Date | 14 May 2018 |
| Creators | Bartenberger, Martin, Galla, Sven, Kosak, Alexander |
| Publisher | Universität Leipzig, University of Miami |
| Source Sets | Hochschulschriftenserver (HSSS) der SLUB Dresden |
| Language | English |
| Detected Language | English |
| Type | info:eu-repo/semantics/acceptedVersion, doc-type:article, info:eu-repo/semantics/article, doc-type:Text |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | urn:nbn:de:bsz:15-qucosa2-212110, qucosa:21211 |
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