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Previous issue date: 2012-08-29 / This work aims to analyze risks related to information technology (IT) in procedures related to data migration. This is done considering ALEPH, Integrated Libray System (ILS) that migrated data to the Library Module present in the software called Sistema Integrado de Gest?o de Atividades Acad?micas (SIGAA) at the Zila Mamede Central Library at the Federal University of Rio Grande do Norte (UFRN) in Natal/Brazil. The methodological procedure used was of a qualitative exploratory research with the realization of case study at the referred library in order to better understand this phenomenon. Data collection was able once there was use of a semi-structured interview that was applied with (11) subjects that are employed at the library as well as in the Technology Superintendence at UFRN. In order to examine data Content analysis as well as thematic review process was performed. After data migration the results of the interview were then linked to both analysis units and their system register with category correspondence. The main risks detected were: data destruction; data loss; data bank communication failure; user response delay; data inconsistency and duplicity. These elements point out implication and generate disorders that affect external and internal system users and lead to stress, work duplicity and hassles. Thus, some measures were taken related to risk management such as adequate planning, central management support, and pilot test simulations. For the advantages it has reduced of: risk, occurrence of problems and possible unforeseen costs, and allows achieving organizational objectives, among other. It is inferred therefore that the risks present in data bank conversion in libraries exist and some are predictable, however, it is seen that librarians do not know or ignore and are not very worried in the identification risks in data bank conversion, their acknowledge would minimize or even extinguish them. Another important aspect to consider is the existence of few empirical research that deal specifically with this subject and thus presenting the new of new approaches in order to promote better understanding of the matter in the corporate environment of the information units / Este estudo se prop?e a analisar os riscos de tecnologia da informa??o (TI) decorrentes do processo de migra??o de dados do ALEPH para o m?dulo biblioteca do Sistema Integrado de Gest?o de Atividades Acad?micas (SIGAA) na Biblioteca Central Zila Mamede (BCZM), da Universidade Federal do Rio Grande do Norte (UFRN). Assim, os procedimentos metodol?gicos tra?ados constaram de uma pesquisa explorat?ria e qualitativa, com a realiza??o de um estudo de caso na BCZM para detalhar e compreender o fen?meno. O instrumento de coleta de dados utilizado foi a entrevista semiestruturada, aplicada a (11) onze sujeitos, lotados na Biblioteca e na Superintend?ncia de Inform?tica da UFRN. Para exame dos dados utilizou-se a an?lise de conte?do, mediante a t?cnica de an?lise tem?tica. Ap?s a transcri??o, os relatos foram relacionados ?s unidades de registro e ?s unidades de contexto correspondentes ?s categorias. Os principais riscos que emergiram na transfer?ncia dos sistemas foram: a destrui??o de dados; a perda de dados; a falha de comunica??o com banco de dados da Institui??o; paralisa??o parcial do sistema; a demora no tempo de resposta para o usu?rio; a inconsist?ncia de dados e a duplicidade de dados. Como implica??es constataram-se transtornos que afetam tanto os usu?rios externos quantos os usu?rios internos do sistema, ocasionando estresses, retrabalho e aborrecimentos. As medidas para a gest?o de riscos que surgiram com maior frequ?ncia foram: um bom planejamento, apoio da administra??o central e mais simula??es de testes pilotos. Para as vantagens dessa gest?o, tem-se a diminui??o de: riscos, ocorr?ncia de problemas e custos eventuais n?o previstos, al?m de possibilitar alcan?ar os objetivos organizacionais, entre outras. Infere-se, portanto, que os riscos na convers?o de base de dados em bibliotecas existem e alguns s?o previs?veis; no entanto, verificou-se que os bibliotec?rios desconhecem ou ignoram e n?o se preocupam em identific?-los, em uma convers?o de base de dados visando a minimiz?-los ou san?-los. Outro importante aspecto a considerar ? a exist?ncia de poucas pesquisas emp?ricas, voltadas especificamente para esse tema, havendo a necessidade de novas abordagens para elucid?-lo no ambiente corporativo das unidades de informa??o
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/12210 |
| Date | 29 August 2012 |
| Creators | Costa, Maria Ilza da |
| Contributors | CPF:36566721487, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4789716A1&dataRevisao=null, Alexandre, Mauro Lemuel de Oliveira, CPF:15590534453, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4706850H6, Dias, Guilherme Ata?de, CPF:64639592434, http://lattes.cnpq.br/9553707435669429, Carvalho, Andr?a Vasconcelos, Sousa Neto, Manoel Veras de |
| Publisher | Universidade Federal do Rio Grande do Norte, Programa de P?s-Gradua??o em Administra??o, UFRN, BR, Pol?ticas e Gest?o P?blicas; Gest?o Organizacional |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
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