This thesis is based on research carried out within the CONDOR project funded under the European ESPRIT programme, which is a partnership between English, French, and Swedish construction companies. The thesis aims at presenting empirical evidence and discussion that moves toward a theory of successful implementation of change initiatives such as business process re-engineering trying to identif' its main components. The thesis challenges the concept of business proàess re-engineering trying to add to the body of knowledge in this area through the development of a new business process re-engineering methodology applied and evaluated in the three case studies which were participated in the research. The research methodology used is a combination of quantitative and qualitative research methods (triangulation technique). A major element of the thesis is the empirical work carried out, in which the researcher was actively involved using the new business process re-engineering methodology. The analysis of both qualitative and quantitative results showed that the basis of a successful business process re-engineering should concern the development of some organisational characteristics, which would prepare the organisation for a more holistic form of organisational change. Finally, the thesis draws together the different problems and questions that arise in order to develop a business process re-engineering strategy, based upon the literature and empirical findings, in order to improve organisational effectiveness and help the organisations to survive in a continuously changing environment.
| Identifer | oai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:323542 |
| Date | January 1999 |
| Creators | Vakola, M. |
| Publisher | University of Salford |
| Source Sets | Ethos UK |
| Detected Language | English |
| Type | Electronic Thesis or Dissertation |
| Source | http://usir.salford.ac.uk/14793/ |
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