The Land Board has been. experiencing delays in allocation of land to the applicants.
Some applicants have been waiting for land allocation for over 12 years. Other
challenges faced by the Land Board include poor records management that has led to
double allocation. After identification of these challenges faced by the Land Board, the
researcher was convinced that the challenges faced by the Land Board could be
addressed through performance management. The current study therefore focuses on
leadership practices at the Land Board and how these impact on performance
management. The study was narrowed to Kgatleng Land Board. The study sought to
establish the level of understanding with regard to Performance Management System
(PMS), roles allocation, explore the link between ยท leadership and performance
management as well as identification of the appropriate leadership model that can
enable the organisation to better manage performance. A questionnaire was designed
and administered to the employees of Kgatleng Land Board. The findings from the study
revealed that employees did not fully understand the PMS concept, that the PMS
initiative did not have full top management support, leadership did not have full
possession of the required qualities, attributes and characteristics to enable fully
managed organisational performance, leadership style practiced by the leadership was
undesirable, and the employees did not know how the PMS initiative functioned within
the organisation. The findings led to the conclusion that the employees need to be
educated about the importance and rationale of the PMS initiative and how it functions,
that there is need for full management support with regard to the implementation of the
PMS initiative, a conducive leadership approach should be adopted, and the
organisation should ensure that those in leadership positions have the desirable
leadership qualities, characteristics and attributes. / Thesis (MBA) North-West University, Mafikeng Campus, 2012
Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/14350 |
Date | January 2012 |
Creators | Diane, B P |
Source Sets | South African National ETD Portal |
Language | English |
Detected Language | English |
Type | Thesis |
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