The aim of this work is to analyze the system alternative dispute resolution of cross-border consumer disputes within the EU, Norway and Iceland and the proposal to improve the system. To create this work was done study of theoretical perspectives on alternative dispute resolution of consumer disputes and consumer protection. It was implemented the managed-depth interviews, the analysis of secondary data and the case study. The conclusion was to evaluate all of the data and defined a proposal to improve cross-court resolution of consumer disputes.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:153489 |
| Date | January 2013 |
| Creators | ŠTĚPKOVÁ, Monika |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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