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Innovating with institutions : how strategic orientations among one-stop career centers influence labor matching, adaptation, and performance

Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, February 2004. / Includes bibliographical references (v. 2, leaves 312-317). / This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections. / Set in the context of labor market restructuring, public policy reform, and blurring government/nonprofit boundaries, this study examines the functions, adaptation, and performance of Boston's three One-Stop Career Centers between 1996 and 2002-a time period encompassing distinct eras of changing policy and labor market conditions. Along with other types of labor market intermediaries (LMIs), One-Stop Career Centers have arisen as sites of organizational and institutional innovation in mediating the labor matching process. However, compared to other LMIs, much less is known about career centers' employment brokering operations. This study helps address this research gap by providing a detailed analysis of three career centers. This investigation answers three research questions related to the 1) functions; 2) adaptation; and 3) performance of career centers with differing organizational sponsorships. In doing so, the study develops a conceptual framework based on three strategic orientations-community, bureaucratic, and entrepreneurial-that helps to clarify and categorize organizational processes, change, and outcomes. / (cont.) The study finds that different strategic orientations are related to variation in organizational planning, practice, networks, and performance. Strategic orientation is also found to influence organizational adaptability during both a tight labor market and an economic recession, as well as during implementation of major federal policy changes related to welfare reform and workforce development reform. The study contributes to scholarship on employment brokering and labor market institutional change by offering an empirical analysis and theoretical framework that highlights the emergent role of One-Stop Career Centers as publicly-funded labor market intermediaries. The study is also immediately relevant to policymakers and practitioners involved in the more than 1,900 career centers across the country. For them, this study provides a better understanding of the programmatic trade-offs associated with career center operations and therefore may help them improve the labor matching process for both employers and job-seekers--especially those with barriers to employment. / by JoaquĆ­n Herranz, Jr. / Ph.D.

Identiferoai:union.ndltd.org:MIT/oai:dspace.mit.edu:1721.1/16619
Date January 2004
CreatorsHerranz, Joaquin
ContributorsPaul Osterman., Massachusetts Institute of Technology. Dept. of Urban Studies and Planning., Massachusetts Institute of Technology. Dept. of Urban Studies and Planning.
PublisherMassachusetts Institute of Technology
Source SetsM.I.T. Theses and Dissertation
LanguageEnglish
Detected LanguageEnglish
TypeThesis
Format2 v. (317 leaves), 1159382 bytes, 1162579 bytes, application/pdf, application/pdf, application/pdf
RightsM.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission., http://dspace.mit.edu/handle/1721.1/7582

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