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Visualisation of sales data for supply chains : How can a dashboard affect the user experience in a data driven interface?

REKO-ringar is a community driven initiative focused on supplying locally sourced food, currently conducting sales through Facebook, and are relying on Excel and pen-and-paper to keep track of their sales. This approach results in the absence of standardised practices for data storage and time consuming methods. In collaboration with Nexer, an IT-consultant company, a web application was developed as a new platform for REKO-ringar producers to facilitate their sales. Within the web application a dashboard was implemented and used to answer the research question for this thesis, which aimed to assess the user experience of the dashboard. The methodology involved initial interviews to explore the data structure used by producers for recording distribution occasions and to identify their goals and needs regarding the data. Based on these insights, a data structure was created, and a dashboard was designed, including producer requirements and visualisation theory principles. The final step involved validating the dashboard, which was achieved using a short version of the User Experience Questionnaire (UEQ-S) alongside interviews. The validation results indicated a positive user experience, with the dashboard receiving an overall high UX score.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-131175
Date January 2024
CreatorsJohansson, Theo
PublisherLinnéuniversitetet, Institutionen för datavetenskap och medieteknik (DM)
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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