Abstract The aim of this thesis is to suggest a model to assist in the ability to judge access by private persons to Information Technology, IT, and to Public Information Sys-tems, PIS. It has its starting point in the Swedish Government´s endeavour to turn Sweden into the first information society for all. When the available statistics con-cerning the access to a PC and the Internet in Swedish homes are studied it is easy to think that this vision may soon be realised. Of course, access to the technical equipment is a fundamental condition in order to be able to use the Public Informa-tion Systems, but unfortunately, is not the only one. A number of studies have shown that it is not possible to equate possession and use. A number of access models or frameworks designed to judge whether or not a person has access to the ICTs do exist. However, it is my opinion that there is a de-ficiency in these models; they do not start out from the individual user´s prerequi-sites, but rather judge the external conditions available for possible access. Assisted by four empirical studies, interviews and questionnaires, a number of ac-cess barriers experienced by the users have been identified. The studies show that in addition to the technological hindrances, a series of more elusive ones also exist originating from prevailing norms and values in the environment the user lives in. The barriers are categorised into five groups; to have, to be able, to will, to may and to dare. Together these notions form the User Centred Access Model, UCAM, which is suggested for use in charting and communicating the necessary considera-tions that must be taken into account in the development of Public Information Sys-tems. KeywordsLanguage / PI - Publika Informationssystem
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:miun-5799 |
| Date | January 2005 |
| Creators | Nilsson, Olof |
| Publisher | Mittuniversitetet, Institutionen för informationsteknologi och medier, Sundsvall : Mittuniversitetet |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Doctoral thesis, monograph, info:eu-repo/semantics/doctoralThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | Mid Sweden University doctoral thesis, 1652-893X ; 7 |
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