<p>Istraživanje koje je sprovedeno u doktorskoj diserrtaciji usmereno je na definisanje modela pristupa poštanskoj mreži i faktora koji utiču na kreiranje modela. Osnovni cilj istraživanja jeste kreiranje dinamičkog modela pristupa poštanskoj mreži koji će obezbediti veću tražnju za uslugom pristupa i veću efikasnost poštanskih operatora univerzalne usluge. Pored kreiranja dinamičkog modela pristupa, u radu je istraženo i tržište poštanskih usluga i ukupne poštanske infrastrukture u Republici Srbiji, a zatim je izvršena analiza i prognoza tražnje za uslugom pristupa poštanskoj mreži. Predložena je originalna metodologija pod nazivom “Post - DSS” (Delfi-Serquval-Scenario), čiji je osnovni cilj bio da se analiziraju zahtevi za pristupom poštanskoj mreži i da se istraže faktori koji utiču na pristup. Na osnovu ostvarenih rezultata istraživanja izgrađen je model pristupa poštanskoj mreži i testiran na području Republike Srbije.</p> / <p>The study which was conducted in this doctoral dissertation focused on defining the model of access to the postal network and the factors that influence the creation of the model. The main objective of the research is to create a dynamic model of access to the postal network that will provide greater demand for service access and greater efficiency of the postal operators of the universal service. In addition to creating a dynamic model of access, the paper explored the postal market and overall postal infrastructure in the Republic of Serbia, and then made forecast of the demand for service access to the postal network. The proposed methodology is an original one called "Post-DSS" (Delfi-Servqual-Scenario), whose main objective was to analize requests for access to the postal network and to investigate the factors affecting the access. Based on the results of research, a model of access to the postal network has been built and tested in the Republic of Serbia.</p>
| Identifer | oai:union.ndltd.org:uns.ac.rs/oai:CRISUNS:(BISIS)101282 |
| Date | 23 September 2016 |
| Creators | Unterberger Marija |
| Contributors | Šarac Dragana, Kujačić Momčilo, Stojić Gordan, Trubint Nikola, Atanasković Predrag, Blagojević Mladenka |
| Publisher | Univerzitet u Novom Sadu, Fakultet tehničkih nauka u Novom Sadu, University of Novi Sad, Faculty of Technical Sciences at Novi Sad |
| Source Sets | University of Novi Sad |
| Language | Serbian |
| Detected Language | English |
| Type | PhD thesis |
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