Aim of this thesis is to analyze the current situation, to identify bottlenecks and to propose improvements to the department of acquisitions in the selected financial company, which is an important part of the Czech market and which desire not to be named. In the first part of my thesis is provided to the reader a theoretical basis necessary to understand the following text. Then I create simulation models for individual teams, which take part in the mentioned department. These models are based only on average and total values. That is why in the next section, there is described the work to bring them closer to reality with shifts of administrators and the variable number of entities, which are processed throughout the day. Based on the analysis of calculated values, I propose two methods of redistribution of actions to reduce the number of employees and to increase their efficiency.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:15743 |
| Date | January 2009 |
| Creators | Záhorovská, Zuzana |
| Contributors | Kuncová, Martina, Fábry, Jan |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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