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An investigation into the state of municipal service delivery: a case study of Vhembe district

This study is set out to investigate municipal service delivery in
the Vhembe district with specific reference to the following
areas:- The nature and level of community participation,
councillors’ understanding of their functions, roles and
responsibilities and capacity required of local municipalities to
deliver quality services based on their constitutional and
legislative competencies.
For the past eight years, municipal service delivery protests have
become prevalent in South Africa. Even after the 2008 National
and Provincial elections, more cases of service delivery protests
were reported. All indications are that service delivery is a
phenomenon that needs to be explored to provide understanding
of the deep rooted problem areas affecting municipalities.
A qualitative study was undertaken to enable the researcher to
provide answers to questions related to whether communities
are participating in the activities of the municipalities, whether or
not councillors have the necessary understanding, of their roles
and responsibilities for example, communicating information to
their constituency regarding service delivery progress, and
whether municipalities have the required capacity to deliver
quality services.
The key findings of this study are that there is a need to come
up with a model which ensures that municipal councils are no
longer situated in towns but in the villages, that there is a need
to rethink political deployment as it is believed to impact
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negatively to the capacity of municipalities to deliver services,
and that the lack of monitoring and evaluation of councilors’
performance is increasingly causing challenges, and undermining
the purposes and intentions of developmental local government.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:wits/oai:wiredspace.wits.ac.za:10539/10856
Date28 November 2011
CreatorsMakananisa, Takalani Daniel
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis
Formatapplication/pdf

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