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Work-related basic need satisfaction and flourishing of employees in a corporate pharmacy environment / Christelle Coetzer

South Africa currently has one pharmacist per 3849 of the population, which is considerably below the recommendation of one per 2300 of the population. Pharmacists are under a lot of pressure to perform at a certain level with not much to aid them in their day-to-day duties and their psychological needs. If pharmacists‟ stress levels are not managed, their physical and mental health may be compromised, as may their patients‟ safety. The construct of basic need satisfaction may be useful to gain insight in employees‟ functioning and to examine the motivational potential of organisational factors. Information about the need satisfaction of pharmacy employees is important as it may heighten the functioning and productivity of employees to a degree which will reduce costs connected with stress and turnover. This information will aid organisations to create environments that lessen the stress and turnover intentions of employees, thereby reducing the costs related to stress and turnover.
The aims of this research were divided into general and specific aims. The general aim of this study was to investigate work related basic need satisfaction and flourishing of employees in a corporate pharmacy environment.
A cross-sectional survey design was used. Data was collected through questionnaires in the empirical investigation, namely the Work-related Basic Need Satisfaction Scale (W-BNS) and the Mental Health Continuum Short-Form (MHC-SF). The study sample was compiled from a corporate retail pharmacy group. The satisfaction of the need for relatedness reflected as the most prominent result of the three basic psychological needs. Respondents mostly chose “agree” (mean = 3.9) on a 5-point Likert scale ranging from 1 which is totally disagree to 5 which is totally agree. This indicates that employees feel that their need for relatedness is being satisfied.
Respondents that flourish and are moderately mentally healthy differ in how they feel with regard to the satisfaction of their needs for autonomy and relatedness. It was thus shown that the levels of need satisfaction for autonomy and relatedness of flourishing employees are higher than those of the moderately mentally healthy employees.
Recommendations for further research are made. / MPham (Pharmacy Practice, North-West University, Potchefstroom Campus, 2014

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/10646
Date January 2014
CreatorsCoetzer, Christelle
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis

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