The aim of this study was to explore the relationship between work-family conflict, stress and burnout among South African Social Security Agency (SASSA) employees. For this purpose data was collected from the SASSA agency offices in Alice, King Williams Town and East London. A sample of 72 agency employees was drawn from the population. Results of the study indicated that the study variables are significantly positively correlated with one another. Work family conflict was found to be significantly positively correlated with stress. Stress was also found to be significantly positively correlated with burnout. A significant positive relationship was also found to exist between work family conflict and burnout. The findings of this study are helpful in the social security agency industry in order to design human resources policies which will reduce turnover of agency employees by reducing stress, work family conflict and burnout among the agency employees.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ufh/vital:26513 |
| Date | January 2014 |
| Creators | Connie, Silingile Yanga |
| Publisher | University of Fort Hare, Faculty of Management & Commerce |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis, Masters, MCom (Industrial Psychology) |
| Format | 77 leaves, pdf |
| Rights | University of Fort Hare |
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