Abstracts in English, Xhosa and Zulu / The purpose of the current study was to determine the relationship between
personality and employee engagement (EE) within a financial institution in South
Africa. A quantitative correlational research approach was utilised and random
sampling from a population of 516 identified 200 participants for whom personality
scores as measured by the Occupational Personality Questionnaire (OPQ32r) already
existed as secondary data. A sample of 124 employees responded to the request to
participate in the study. The participants were subsequently requested to complete a
self-compiled biographical questionnaire and an employee engagement questionnaire
(EEQ) as the measurement of EE. Reliability scores obtained in the current study for
the OPQ32r was 0.95 and for the EEQ 0.97 (both p ≤ 0.5), indicating acceptable
internal consistency. Results indicated a statistically significant relationship between
an Overall OPQ32r Score and an Overall EE Score of 0.186 (p ≤ 0.5), but only one of
the three core personality domains measured by the OPQ32r, namely feelings and
emotions, had a statistically significant relationship with an Overall EE Score and four
of the six EE subdimensions of EE. Results also indicated that the three core
personality domains as measured by the OPQ32r are a statistically significant
predictor of EE, predicting 4% of the variance of EE (r2 = 0.04, F (3; 120) = 2.72, p ≤ 0.05). Although all relationships obtained in the current study were statistically
significant, all had a weak effect size and were thus of limited practical significance,
indicating limited practical usefulness.
The limitations of this study were the small sample size utilised (n = 124) due to the
utilisation of secondary data and a survey sent out concurrent to this study, impacting
employees’ willingness to fill in an additional survey. The fact that this study was done
in only one division of a financial institution in South Africa, made the generalisation of
results to other organisations problematic. There were limited studies measuring
personality utilising the OPQ32r while the EE studies utilised different assessments to
measure the construct, complicating the comparison of results. As personality and EE
are important constructs for Industrial and Organisational Psychology, it was also
recommended that additional research be undertaken to increase the knowledge base
regarding these two constructs. / Inhloso yesifundo socwaningo samanje kwaye kukuthola ubudlelwano obuphakathi
kobuntu kanye nendlela yokusebenzisana phakathi kwesisebenzi kanye nenhlangano
(EE) ngaphakathi kwenhlangano yezezimali eNingizimu Afrika. Kwasetshenziswa
indlela yocwaningo eqhathanisa izinga lokusebenzisana kwezinto (quantitative
correlational research approach) kanye nendlela yocwaningo i-random sampling
kwinani lonke labantu abayi 516 abakhethwe kwi-200 labadlalindima abahlolwe izinga
lobuntu obulinganiswe ngokusebenzisa Umbhalo weMibuzo emayelana noBuntu
(Occupational Personality Questionnaire) (OPQ32r) okuwulwazi olukade luvele
lugcinwe njengedatha yesigaba sesibili. Isampuli yabasebenzi abayi-124 iphendule
ngokuthi ivume ukuzibandakanye kucwaningo. Ngemuva kwalokho abadlalindima
baye bacelwa ukuba bagcwalise umbhalo wemibuzo ebuza ngempilo yomuntu kanye
nombhalo wemibuzo ebhekiswe kuhlobo lobudlelwano obuphakathi kwesisebenzi
kanye nenhlangano (EEQ), lokhu kusetshenziswe njengophawu lokulinganisa izinga
lokusebenzisana phakathi kwesisebenzi kanye nenhlangano (EE). Amaphuzu
akhombisa ukwethembeka atholwe kucwaningo lwamanje kwi-OPQ32r ayekhombisa
inani le 0.95 kanye ne EEQ 0.97 (zombili lezi zinto i-p ≤ 0.5), zikhombisa izinga
lokungashintshi kwezinto ngaphakathi. Imiphumela yamanani iye yaveza ubudlelwano obuhle kakhulu phakathi kwamaPhuzu onke e-OPQ32r kanye namaPhuzu onke e-
186 (p ≤ 0.5), kodwa-ke uwodwa kuphela umkhakha obalulekile kwezobuntu
emikhakheni emithathu elinganiswe nge-OPQ32r, yona yimizwa kanye nommoya, lezi
zimpawu zinobudlelwano bamanani obubaluleke kakhulu obukhombisa Amaphuzu
onke kanye nezigatshana ezine kwizigatshana eziyisithupha ze-EE. Imiphumela nayo
ikhombise ukuthi imikhakha ebalulekile yobuntu njengoba ilinganiswa nge-OPQ32r
ngokwamanani iyisibikezeli esisemqoka kakhulu se-EE, ibikezele 4% yezinga
lokwehluka kwi-EE (r2 = 0.04, F (3; 120) = 2.72, p ≤ 0.05). Yize zonke izinhlobo
zobudlelwano ezitholakele kwisifundo socwaningo samanje ngokwamanani
sasibalulekile, kodwa zonke lezi zinhlobo zobudlelwano zonke zikhombise ukuba
nomthelela ongenamandla kanti ngokunjalo ubumqoka bazo obuphathekayo buncane
kakhulu, bukhombisa izinga elincane lokusebenziseka ngendlela ephathekayo.
Imingcele yalolu cwaningo kuye kwasetshenziswa amasampuli amancane (n = 124)
ngenxa yokusetshenziswa kwedatha yesigaba sesibili kanye nesaveyi ethunyelwe
kanye kanye kulolu cwaningo, iye yaba nomthelela kwizinga lesifiso sabasebenzi
sokugcwalisa enye isaveyi eyengeziwe. Udaba lokuthi lolu cwaningo lwenziwe
kwisigaba esisodwa kuphela kwiziko lezezimali eNingizimu Afrika, lokhu kuye kwenza
ukuthi ukucaban ukuthi imiphumela isebenza kuzo zonke izinhlangano kube yinkinga.
Kuye kwacaca ukuthi lincani kabi inani lezifundo zocwaningo ezisetshenziswa
ukuhlola izimpawu zobuntu ngokusebenzisa i-OPQ32r kanti izifundo zocwaningo lwe-
EE studies zisebenzise izinhlelo ezahlukene zokuhlola ukulinganisa izinga lokwakha,
kanti lokhu kudidanisa indlela yokuqhathanisa imiphumela. Njengoba izimpawu
zobuntu kanye ne-EE ziyizimpawu ezisemqoka kwisifundo seSayikholoji yezeZimboni
kanye neNhlangano, kuye kwanconywa ukuthi futhi ukuthi kudingeka ukuthi kwenziwe
olunye ucwaningo ukukhulisa umthombo wolwazi mayelana nalezi zinhlelo zokwakha
ezimbili. / Injongo yesi sifundo yayikukuqonda ngolwalamano olwenzeka phakathi
kwesimo adalwe esiso umqeshwa/ubuyena nendlela athatha ngayo inxaxheba
okanye indlela azibandakanya ngayo nokwenzekayo kwiziko lezoqoqosho eMzantsi
Afrika. Uphando luqhutywe ngokusebenzisa indlela yokuthelekisa amanani kwaye
kwenziwa ukhetho lwabathathi nxaxheba olungalandeli migaqo itheni, kubantu
abangama-516 nekwachongwa kubo abangama-200 ababesele benamanqaku
abawafumana xa babebuzwa uluhlu lwemibuzo yesimo sendalo, iOccupational
Personality Questionnaire (OPQ32r). Isampulu yabaqeshwa abali-124 yavuma
ukuthatha inxaxheba kwesi sifundo. Aba bathathi nxaxheba bacelwa ukuba babhale
imibuzo abazenzele ngokwabo, nemalunga nembali yobomi babo kunye neyendlela
abazibandakanya ngayo (EEQ), oko kusenziwa njengomlinganiselo we-EE.
Amanqaku okuthembeka e OPQ32r awafunyanwa kwesi sifundo aba li-0.95 aze awe-
EEQ ali-0.97 (omabini enza p ≤ 0.5), nto leyo ikhombisa uzinzo. Iziphumo zadiza
ulwalamano olubalulekileyo phakathi kwenqaku elongameleyo okanye iOverall
OPQ32r Score kunye neOverall EE Score, lwalamano olo lwaba li-0.186 (p ≤ 0.5),
kodwa linye qha inqanaba lesimo sendalo yomntu elalinganiselwa ngeOPQ32r,
nqanaba elo ileleemvakalelo nesimo somphefumlo. Eli nqanaba laba nolwalamano olumandla nenqaku eliyiOverall EE Score kunye namacandelwana amathandathu e-
EE. Iziphumo zaphinda zadiza ukuba amacandelo angundoqo amathathu obuyena
nalinganiselwa ngeOPQ32r, aluqikelelo olubalulekileyo lwe-EE, eqikelela i-4%
yogungqagungqo lwe-EE (r2 = 0.04, F (3; 120) = 2.72, p ≤ 0.05). Nangona
zazibaluleke kakhulu zonke iindidi zolwalamano ezafumaneka kwesi sifundo, zonke
zazinefuthe elibuthathaka, ngoko ke uncedo lwazo aluzange lube lukhulu kwaye
zingenakusetyenziswa kangakanani.
Ubuthathaka besi sifundo yaba bubuncinane besampulu eyasetyenziswayo (n = 124)
ngenxa yokusetyenziswa kwedatha yomjikelo wesibini (isecondary data) nohlolo
zimvo olwaqhutywa ngaxeshanye nesi sifundo, nto leyo yabatyhafisa abaqeshwa
kuba babengathandi ukuphendula imibuzo yezifundo ezininzi. Into yokuba esi sifundo
senziwa kwicandelo elinye kuphela kwiziko loqoqosho eMzantsi Afrika yenza ukuba
kube yingxaki ukuthatha izigqibo ngamanye amaziko. Zazinganelanga izifundo
ezilinganisela ubuyena bomntu, zisebenzisa iOPQ32r lo gama izifundo ze-EE
zisebenzise iindidi zohlolo ezahlukeneyo ukulinganisela isimo esifanelekileyo, zibe ke
zidala ingxaki ekuthelekiseni iziphumo. Njengokuba ubume bendalo/ubuyena kunye
ne-EE buzizimo ezibalulekileyo kwiZifundo zeSimo Sengqondo Emsebenzini
Nakulungiselelo (Industrial and Organisational Psychology), kwacetyiswa ukuba
kuphinde kwenziwe olunye uphando ukuze kwandiswe isiseko solwazi malunga nezi
zimo zibini. / Industrial and Organisational Psychology / M. Com. (Industrial and Organisational Psychology)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/26471 |
| Date | 29 July 2019 |
| Creators | Thomas, Candace |
| Contributors | Olivier, Benjamin |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (xv, 118 leaves), application/pdf |
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