This research is focused on evaluating NEED Crisis and Information Line's Youth Line training. The training prepares youth, aged 14 -19. to respond to telephone calls from youth in the community who are experiencing distress in their lives. The service is telephone-based and is provided for youth. by youth, from 4 -10 pm daily. The two purposes of this research were to assess changes in knowledge, attitudes and skills of Youth Line volunteers that result from training required for effective suicide intervention response, and to assess what worked and did not work in training. This could lead to future planning and changes for training. A total of 65 participants, divided into four training groups, completed a pre-test questionnaire prior to the start of training and of those, a total of 56 participants completed a post-test after Phase 1 of training. Phase 1 consists of 27 hours of training split into 9 sessions and 12 hours of peer support. Following each training session, each participant completed a questionnaire designed to evaluate their satisfaction with each session. A total of four training groups were evaluated. The questionnaire used to evaluate Youth Line training was comprised of the following; demographic information, a set of true and false knowledge questions. Suicide Intervention Questionnaire (SIQ), Suicide Intervention Response Inventory (SIRI-II), and set of questions regarding satisfaction with training. Following training, significant effects were found collectively for all 56 participants in all three areas, knowledge, attitudes and skills. When the 56 participants were broken down into four individual training groups, no significant results were found in knowledge and skills for one of the four training groups. Implications for further research are discussed.
| Identifer | oai:union.ndltd.org:uvic.ca/oai:dspace.library.uvic.ca:1828/1894 |
| Date | 24 November 2009 |
| Creators | Thompson, Tracey Elizabeth |
| Contributors | Barnes, Gordon E. |
| Source Sets | University of Victoria |
| Language | English, English |
| Detected Language | English |
| Type | Thesis |
| Rights | Available to the World Wide Web |
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