Organizations are experiencing problems with the control
of information in computer-based information systems.
Records management is a system that consists of a number
of elements to control recorded information over its life
cycle.
Previous studies have ranked various records management
activities. However, these studies were not conducted in
Australia, were not specifically related to computerbased
information systems, and were based on the
frequency with which records management tasks, or duties
and responsibilities were being performed by records
management personnel rather than the perceived importance
of records management elements for overcoming problems.
This study is conducted in Australia on the role of
records management within the context of computer-based
information systems. It has two purposes: to determine
whether there is an appreciable difference in the
perceived importance of the various records management
elements for overcoming excessive quantity, poor quality
and storage media problems in computer-based information
systems by RMAA individual members; and to determine
whether regardless of professional involvement and level
of education of RMAA individual members, there is no
statistically significant difference in the perceived
importance of the various records management elements in
computer-based information systems for overcoming these
three problems.
To carry out the research a questionnaire was devised and
distributed to individual members of the Records
Management Association of Australia. The survey obtained
a usable response rate of 53.1 percent from a population
of 399 individual members of the Association.
The study indicated that there is a difference in the
perceived importance of the various records management
elements for overcoming excessive quantity, poor quality
and storage media problems in computer-based information
systems. There was evidence to suggest that respondents
frequently involved in professional activities are more
likely to consider certain records management elements
more important than respondents not frequently involved
in these activities. The study also found that level of
education is associated with the selection of certain
records management elements. In particular, those
respondents with no tertiary qualifications are more
likely to consider the records management elements mail
management and a records retention and disposition
schedule important than respondents with tertiary
qualifications.
| Identifer | oai:union.ndltd.org:ADTP/218895 |
| Date | January 1990 |
| Creators | Druitt, Denise, n/a |
| Publisher | University of Canberra. Communication |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
| Rights | ), Copyright Denise Druitt |
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