Recently e-Commerce systems have undergone an accelerated development, bringing a new set of risks and issues to government. As a result of this trend processes, policies and practices of organisations have changed dramatically. However, current research into the organisational risks and security in e- Government from an Australian viewpoint continues to be limited. This thesis is concerned with improving our understanding IS Security in e- Government. Key e-Government security issues are identified through a literature review. The results of a review of recent literature, together with investigatory interviews with experts from NSW Government, are used to further refine issues, research questions and propose a model of activity theory within a fuzzy logic framework. The developed model was refined and used to analyse results from the collected survey data, the results allow agencies to be classified by their progress towards accreditation to AS/NZS17799.1:2001. These results were able to be externally validated by another government agencies IS security survey. A series of surveys, forums, and interviews with government e-Commerce security officers were used to further test and refine the model, as well as answer the research questions posed. This study was conducted over a period of three years and identified the key issues in e-Government across a broad cross-section of NSW Government agencies. The results provide, a significant contribution to theory, especially for IS security managers through a more detailed understanding of the perceptions of practitioners. This research improves the level of understanding of IS security within the domain of e-Commerce risks and security within NSW Government by grouping agencies into meaningful categories, documenting successful practices by IS security managers, identifying drivers and inhibitors to IS security, determining the status of IS security across the NSW Government and monitoring the progress of agencies towards accreditation to AS/NZS177999:2001.
| Identifer | oai:union.ndltd.org:ADTP/241360 |
| Date | January 2005 |
| Creators | Smith, Stephen J.C., School of Information Systems, Technology And Management, UNSW |
| Publisher | Awarded by:University of New South Wales. School of Information Systems, Technology And Management |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
| Rights | Copyright Stephen J.C. Smith, http://unsworks.unsw.edu.au/copyright |
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