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The organizational diffusion of service-oriented computing

Corporations are actively pursuing business model innovation and organizational agility in the quest for sustainable competitive advantage in today??s global marketplace. The paradigm of service-oriented computing (SOC) has emerged as a popular approach to flexibility and agility, not just in systems development but also in business process management. The associated concept of service-oriented architecture (SOA) enables the defining of business flows as technology independent services, potentially providing avenues for agility in business process transformation. This architectural concept is growing in popularity and is being rapidly adopted by industry organizations. Studies of the practical impacts of adopting SOA are crucial because it involves a non-trivial and expensive overhaul of both business and technology infrastructures. There is, however, a paucity of critical research on the adoption of SOA. What is needed is a focus on the study of the real-world adoption of SOA across the enterprise and the factors that aid or impede such adoptions. This research examines the organizational use of SOA, both analytically and empirically through case studies, and posits a diffusion framework for the adoption and implementation of SOA as an enterprise strategy. The SOA Diffusion Framework addresses the following key areas ?? the organizational factors influencing the decision to adopt SOA, the organizational aspects of adopting and implementing SOA, and the outcomes or realized benefits of implementing SOA across the enterprise. For researchers, this study (i) fills a crucial knowledge gap because there is little empirical evidence of the practical use of SOA, (ii) adds to the innovation diffusion literature, (iii) introduces a tool to assess the organizational impact of SOA, and (iv) provides direction for future research into the organizational factors relating to the enterprise adoption of service-orientation. For practitioners, this study provides an adoption framework and a set of guidelines to help implement SOA successfully across the enterprise.

Identiferoai:union.ndltd.org:ADTP/258633
Date January 2009
CreatorsLuthria, Haresh, Information Systems, Technology & Management, Australian School of Business, UNSW
PublisherPublisher:University of New South Wales. Information Systems, Technology & Management
Source SetsAustraliasian Digital Theses Program
LanguageEnglish
Detected LanguageEnglish
Rightshttp://unsworks.unsw.edu.au/copyright, http://unsworks.unsw.edu.au/copyright

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