In Australia, small and medium enterprises in the manufacturing sector appear to have been slow to undertake the adoption and implementation of quality assurance processes. Over the last two decades, policy makers and researchers have tended to focus on the technology uptake issues as a lever to stimulate economic activity. However, there has been less research and associated public policy initiatives on socio-technical systems (STS) like quality assurance programs or on implementation rather than uptake issues. By implementation it is meant those actions by the firm after the decision to adopt the new system has been taken, including the adaptation of existing routines to support the new equipment or processes. In industry, failures and delays in implementing new systems have meant that many firms have not reaped the promised benefits. / Thesis (PhD)--University of South Australia, 2006.
| Identifer | oai:union.ndltd.org:ADTP/267142 |
| Creators | Martin, Christopher David. |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
| Rights | copyright under review |
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