One of the most persistently challenging topics in the Information Systems (IS) field continues to be how to improve understanding and gain a useful perspective on technology adoption and implementation. Researchers attempting to make progress in this field have had to grapple with the limited explanatory power of recognised diffusion theories and the fragmentation of research on uptake of innovative technology across a number of disciplines. / This research project addresses the fundamental question of how to improve technology adoption and implementation-referred to in this thesis as the innovative technology uptake (ITU) problem. Tackling the ITU problem required development of a coherent explanatory theoretical framework, which needed to be appropriate for the investigation of diffusion processes in the more complex environment of a market. Evolutionary Diffusion Theory (EDT) offered this project an appropriate basis as well as a broader investigative approach for reviewing technological change. Originally formulated in the field of Evolutionary Economics, EDT describes economic phenomena with a particular focus on situations of change, open systems and innovation processes. Although EDT- and the set of axioms derived from the theory- can be applied to many fields, in this project it was restricted to exploring the ITU problem in Government to Business (GB2) implementations of e-business technologies in the Australian food industry. / This study of uptake of innovative technology in the Australian food industry between 2000 and 2003 produced a significant body of empirical data. The major case study applies the conceptual framework to a review of an online system for facilitating access to export documentation (known as EXDOC) and its phased implementation by a government agency, the Australian Quarantine and Inspection Service (AQIS). The EXDOC case study provides the basis for an exploratory analysis of current Australian practices in the uptake of innovative G2B technology as well as a review of the ITU problem in relation to policy and sustainable technology issue / This thesis produced the following deliverables: A conceptual framework derived from axioms based on Evolutionary Diffusion theory which adds considerably to understanding of influences on uptake of innovative G2B technology in an IS research context; A simple integrated framework for understanding not only why technology innovations fail but also the conditions under which they can form durable communities; A set of holistic guidelines proposed to assist other Australian government agencies currently implementing innovative online technology got G2B service delivery. / This research paper suggests that Evolutionary Diffusion provides a unified theory best suited to understanding the principle influences on the speed and specific course of uptake of G2B innovative technology in the Australian food industry. / Thesis (PhD)--University of South Australia, 2005.
| Identifer | oai:union.ndltd.org:ADTP/267468 |
| Creators | Wilkins, Linda. |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
| Rights | copyright under review |
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