Strategic design factors for an automated customer interface in Swiss insurance companies : an exploratory study

Description

Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2007

Links & Downloads

1. http://arrow.unisa.edu.au:8081/1959.8/80844
2. http://arrow.unisa.edu.au/vital/access/manager/Repository/unisa:44414

Tags

Insurance companies

Insurance companies

Customer services

Additional Fields

Identifer	oai:union.ndltd.org:ADTP/286264
Date	January 2007
Creators	Bader, Kristian B
Source Sets	Australiasian Digital Theses Program
Language	English
Detected Language	English
Rights	copyright under review