This report describes the development process of the Deutsche Bank Intro to Controls instructional training tool. This course utilizes a multi-faceted, blended approach, including web-based training, simulation, and instructor-led training components to teach complex banking operations. The report includes a literature review describing instructional theories, and strategies concerning the use of a blended approach in the training of complex systems and operations. The report also includes a description of the formative evaluation process and results. These results demonstrated a positive response to the content and instructional strategies employed in the training, as well as the need for future research to evaluate long-term effects of the training. Finally, the report contains a critique of the project, discussing its strengths, its weaknesses, and opportunities for future training projects.
| Identifer | oai:union.ndltd.org:BGMYU2/oai:scholarsarchive.byu.edu:etd-2128 |
| Date | 08 December 2006 |
| Creators | Young, Jodi |
| Publisher | BYU ScholarsArchive |
| Source Sets | Brigham Young University |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Theses and Dissertations |
| Rights | http://lib.byu.edu/about/copyright/ |
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