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Investigating the relationship between quality management and productivity: An analysis of quality and productivity in Pakistani manufacturing companies.

The aim of this study is to determine the extent to which Quality Management
Practices has been effectively adopted and implemented by Pakistani manufacturing
companies and to identify best practices for adoption by the companies. The study
employed primary and secondary data sources to determine the relationship
between QM and Productivity. The study used quantitative methodology for data
collection and analysis.
The survey responses were categorised into foreign owned companies (FOC¿s) and
local owned companies (LOC¿s). The outcome of the descriptive and statistical
analysis of the survey responses and secondary data of the companies found that,
although most of the companies were aware of the significance of the QM practices
and Productivity, FOC¿s were found to have performed highly better in the adoption
and implementation of QM practices in their companies compared to locally owned
companies.
The study also revealed that there is positive relationship between quality and
productivity of the manufacturing companies. The evidence deduced from the study
shows that foreign owned companies have performed better compared to local
owned companies in terms of quality and productivity. Furthermore, the evidence
from this study also points out that, automobile sector of Pakistan performed well in
the adoption and implementation of QM practices. Strong positive link between
quality and productivity was found in the case of automobile companies.
This study therefore recommends for manufacturing companies in Pakistan to
effectively adopt and implement Quality management practices that encapsulate the
study¿s framework for adoption of QM practices (see figure 7.1).

Identiferoai:union.ndltd.org:BRADFORD/oai:bradscholars.brad.ac.uk:10454/5747
Date January 2012
CreatorsIqbal, Tahir
ContributorsBarber, Kevin D., Breen, Liz
PublisherUniversity of Bradford, School of Management
Source SetsBradford Scholars
LanguageEnglish
Detected LanguageEnglish
TypeThesis, doctoral, PhD
Rights<a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/3.0/"><img alt="Creative Commons License" style="border-width:0" src="http://i.creativecommons.org/l/by-nc-nd/3.0/88x31.png" /></a><br />The University of Bradford theses are licenced under a <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/3.0/">Creative Commons Licence</a>.

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