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The fulfillment of client expectations : a comparison of counselor trainees, with counselors continuing professional growth, and with practitioners in the field

The major purpose of this study was to investigate the satisfaction clients obtain from counseling. Satisfaction was determined by means of the degree of fulfillment of expectancy utilizing the Inventory of Fulfillment of Client Expectancy (IFCE). The fulfillment of expectancy was compared between three groups of counselors with different degrees of professional preparations in two domains--cognitive and affective. The total fulfillment of the two domains were also compared among the three groups. Other purposes of the research were to identify the expectancies clients have when they enter counseling, and to determine if a difference exists as to the expectancies of clients within the three counselor groups in regards to the cognitive domain, the affective domain, and the total of the two domains.

Identiferoai:union.ndltd.org:BSU/oai:cardinalscholar.bsu.edu:handle/180408
Date January 1973
CreatorsSanders, Arthur Lee
ContributorsHollis, Joseph W.
Source SetsBall State University
Detected LanguageEnglish
Formatii, 143 leaves ; 28 cm.
SourceVirtual Press

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