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A comparative organizational study of health care delivery : success and failure in two central Mississippi health care centers

The purpose of this study was to compare two Mississippi community health centers to determine the roles of administration and organizational structure in explaining success or failure in the operation of health care organizations. Holding all other variables constant, the health centers' administration, organizational structure and employee attitudes were examined in the context of how these variables relate to the overall productivity and accomplishments of each health center. A definition of success was developed to aid in determining whether each health center was a success or a failure in its operation. The two part success definition measured success as 1) the ability of the administration and health care workers to accomplish established goals as set forth by the parent funding agency, as well as those established by the local governing body and 2) the effectiveness of the organization in addressing the needs of the client community. In order to examine the ability of the administration and staff to accomplish goals, several goals established through legislation were used as a standard to compare each health center's actual accomplishments. An attitudinal questionnaire was administered to the employees of the health centers to further explore the importance of administration and organizational structure to the successful operation of their respective health centers. Based on the findings, it was determined that one health center was a success according to the definition of success for purposes of this study and the other health center was not. Based on the research there may have been other factors that contributed to the failure of the health center e.g., the existence of other available facilities which did not warrant the creation of a new health facility. However, as the writer contended, the lack of capable administration and coordinated organization were causes of the health center's failure while good administration and organizational capabilities proved to be advantageous for the other health center. / Department of Urban Planning

Identiferoai:union.ndltd.org:BSU/oai:cardinalscholar.bsu.edu:handle/182951
Date January 1984
CreatorsGobar, Angela Miller
ContributorsParker, Francis H.
Source SetsBall State University
Detected LanguageEnglish
Formativ, 74 leaves : ill. ; 28 cm.
SourceVirtual Press

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