This article makes a contribution by providing a conceptual framework for transforming the innovative use of information technology into business growth by simultaneously solving the combined technology and business problem. A total systems approach is facilitated by deploying the National Baldrige Criteria for Performance Excellence for evaluating business model improvements while embedding the disruptive use of information technology. See Clayton M. Christensen's pioneering work1. A key finding of this applied research is that by concurrently solving the business and technology innovations far greater financial success can be realized than when the engineering and engineering management functions are treated independently or in series. Leadership and technical leaders from all areas look for innovative technology that can enhance both business units. The business problem was solved using a non linear approach without disrupting the company's day to day operation. The result became two stand alone non linear businesses operating under a joint linear process.
| Identifer | oai:union.ndltd.org:ETSU/oai:dc.etsu.edu:etsu-works-16865 |
| Date | 01 January 2015 |
| Creators | Browder, Michael, Czuchry, Andrew J., Eads, April |
| Publisher | Digital Commons @ East Tennessee State University |
| Source Sets | East Tennessee State University |
| Detected Language | English |
| Type | text |
| Source | ETSU Faculty Works |
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